Question 1

What can I expect at a THE BLACKOUTS show?

Accepted Answer

A show by THE BLACKOUTS is a choreographed light installation in a completely darkened space, where light, dance, and music merge into a single experience. The performers' individual suits are equipped with approximately 1,875 individually controllable LED pixels. These create figures, shapes, and lettering that appear to float freely in the darkness.

Question 2

How long does a show last?

Accepted Answer

A public show by THE BLACKOUTS lasts between 14 and 60 minutes. The length depends on the format of the event – a performance at a festival will be shorter than a full-length production. The exact duration is listed for each date on our tour page.

Question 3

From what age is the show suitable?

Accepted Answer

Suitable for all ages. The show uses light, music, and movement, and is therefore experienced just as directly by children as by adults.

Question 4

Where can I buy tickets for a THE BLACKOUTS show?

Accepted Answer

Tickets for all public shows by THE BLACKOUTS can be found on our tour page. Each date is linked there to the relevant point of sale – sales are handled either by the promoter or a ticket platform, depending on the event.

Question 5

Do I need to understand a specific language?

Accepted Answer

No. THE BLACKOUTS' show is entirely non-verbal. The show tells its story through light, movement, and music, and therefore works the same in every country – regardless of the audience's language.

Question 6

When should I be there?

Accepted Answer

Entry times and start times are determined by the respective venue; these can be found on the event page. We recommend arriving well before the show begins – the show starts in the dark, and late entry may be restricted depending on the venue.

Question 7

Am I allowed to take photos and videos?

Accepted Answer

Photography and filming are generally permitted – however, flash photography is not allowed. Flash photography disturbs the performers in the darkened room and significantly disrupts the show. Please note that individual venues may have their own regulations.

Question 8

Is the event accessible?

Accepted Answer

Accessibility depends on the specific venue, not the show itself. Information about access and seating can be found on the event page. The venue can answer any further questions directly.

Question 9

I have a question about my ticket. Who should I contact?

Accepted Answer

The point of sale from which you purchased your ticket is responsible for purchase, shipping, exchange, and refunds. They manage the booking and can assist you most quickly. You can find their contact information in your order confirmation.

Question 10

What happens if a show is postponed or cancelled?

Accepted Answer

If a show is postponed or cancelled, the point of sale will inform you directly and handle the next steps. The terms and conditions for refunds or rebookings are governed by the respective provider's terms and conditions.

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